RON KAUFMAN PTE LTDLegal Entity

Associated business (2)

• KAUFMAN GLOBAL PTE LTD

  Singapore
  leadershipmanagement consultingcustomer serviceservice excellencekeynote speakerpublic speaking+3 more

  Ron Kaufman is a globally recognized expert in building cultures of uplifting service that deliver exceptional business results. With over 30 years of experience, he has helped companies on every continent transform their customer service and create a competitive edge. Through his consulting, speaking, and writing, Ron has equipped leaders and employees with the tools and strategies needed to surprise and delight customers and colleagues every day. His proven methodology includes service principles, leadership rules, culture-building blocks, and implementation roadmaps that are tailored to each organization's unique needs.

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• RON KAUFMAN

  Singapore
  public speakingleadershipmanagement consultingcustomer experiencekeynote speakermotivational speaker+3 more

  For more than three decades, Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, business thought-leaders and motivational customer service keynote speakers on the topic of achieving superior service.\n\nAny business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.\n\nRon is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world.\n\nRon works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.\n\nRon’s methodology includes a set of proven service principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures. This methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline.\n\nRon’s proprietary architecture for building an uplifting service culture is now available in one comprehensive volume, Uplifting Service. Finally, leaders at all levels have a blueprint for making uplifting service a part of everything they are and everything they do.

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