Is The Grid's data in compliance with Personal Data Protection Act (PDPA)?
Yes, The Grid’s data is in compliance with PDPA. The Grid only covers business contact information.
The scope of PDPA does not apply to business contact information such as an individual's contact name, business address, business email and other professional information. Learn more here. How complete is The Grid's coverage for SEA & ANZ markets?
Most of the other sales intelligence platforms recycle company listings on other social media platforms, this typically limits the company coverage to about 10%-20% of the actual universe. Apart from social media listings, The Grid takes advantage of local domain expertise and taps on government registry information, marrying the best of both worlds and creating the platform with the most comprehensive SEA + ANZ coverage. Learn more here. How often is The Grid's database updated?
The Grid’s database is updating as you read this! The actual update frequency is dependent on the individual data fields and their priority. In general, we carry out a major update every 1 to 3 months.
What are The Grid’s data sources?
The Grid delivers best-in-class sales intelligence by processing and intertwining data from 5 pillars of sources:
1. Government Registry
2. Online Information
3. Community Users
4. Data Partners
5. Human Researchers
How reliable/robust is The Grid’s data?
The hard truth is that no information vendor could ever provide 100% assurance over data quality. Many vendors collect data haphazardly or even manually, leading to data omissions and duplicates.
At The Grid, we take pride in our data science prowess and data processing rigor. We use a robust and proprietary algorithm that methodically fuses millions of pieces of data from different sources. The datasets are then subjected to a combination of machine and human validations before they are displayed on the platform. In general, we focus on 4 aspects of data quality: coverage, timeliness, completeness and accuracy.
Does The Grid provide personal mobile numbers of company decision makers?
We do not provide personal mobile numbers, unless they are listed as business contact information. We only obtain phone numbers that can be found from open sources, such as corporate websites, trade association directories, social media etc.
Are all The Grid's plans on an auto-renewal basis?
Yes, all monthly and annual payment plans are automatically renewed.
What is the termination policy?
Terminations are only effective at the end of your subscription period. No prorated refunds will be offered for terminations. In the absence of a termination notice, all subscriptions are automatically renewed after the end of each subscription cycle.
For more information, please refer to our Terms and Conditions We need bulk data feed, do you offer any customized solutions other than the subscription plan?
Yes, our customized solutions include bulk data, recurring feed, data licensing etc., please contact us at [email protected] for further discussion.
You may also see here for more information."