SMRT RTS PTE. LTD.

SMRT Corporation Ltd (SMRT) is a public transport services provider offering train, bus, taxi, and private hire vehicle services. Our core values include Respect, Integrity, Safety & Service, and Excellence, and we are committed to providing safe, reliable, and comfortable transportation for our commuters.

SMRT Buses Ltd. is one of Singapore’s major public bus operators. With commuters at the heart of our operations, we aim to deliver the best in class service through our people as a key differentiator. We embrace innovative solutions in our operations, maintenance and service to better meet future public transport needs. We have set our core values to be Respect, Integrity, Safety and Service, and Excellence. SMRT Buses is committed to provide safe, reliable and comfortable service for our commuters.

Our company is dedicated to delivering exceptional customer service through innovative approaches and best practices. We strive to provide a seamless travel experience for our customers, showcasing success stories and key service initiatives in the SMRT network. By sharing our achievements and learning from our experiences, we aim to continuously improve and enhance the quality of our services.

Eres una empresa con convencida y exclusiva orientación al cliente (CUSTOMER CENTRIC)? Haces sólo aquello que de verdad le añade valor a tu cliente? O a menudo tus procesos internos, organigramas, formas de trabajar, … te alejan del verdadero focus de tu empresa: el cliente? En SMRT te ayudamos a poner de nuevo al cliente en el centro de tu organización. Lo hacemos vía formación, vía poner primero focus en tus empleados (employee centric), vía de-complejizar tu organización para dedicar el tiempo a lo que de verdad añade valor a tu empresa: tu cliente. Todo es simplificable, desde reuniones poco eficientes, a procesos complicados de planificación de la compañía (IBP), …todo. Tenemos verdadera obsesión por el cliente y por el keep it simple. Contáctanos y seguro que vemos formas de poder colaborar a que tus clientes estén no sólo más contentos contigo, sino que te sean más fieles.

SMRT Safety & Occupational Health is dedicated to creating a safer and healthier work environment for its diverse workforce through innovative safety initiatives and continuous improvement. Join our LinkedIn group to stay informed on our latest best practices and milestones.