VERINT SYSTEMS (SOFTWARE AND SERVICES) PTE. LTD.

Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond. With data and AI at the core, you can go well beyond incremental benefits to dramatically lower costs and elevate CX. See outcomes in weeks, not months or years. To learn more, visit: www.verint.com

Verint Financial Compliance is a comprehensive communications compliance solution that helps organizations capture, retain, manage, and analyze trade-related interactions across traditional and digital communication channels and platforms. Having pioneered a number of innovative, market-leading capabilities such as the capture of persistent chat in Microsoft Teams, this proven solution helps financial institutions adhere to complex financial regulations and avoid severe financial and legal penalties. Verint Communications Analytics, the latest innovation in Verint Financial Compliance, offers financial services firms best-in-class AI-powered speech transcription and analytics capabilities to tackle the increasingly complicated challenges posed by evolving communications channels and requirements. These offerings can enable financial businesses to find the compliance gaps in trade-related voice communications and proactively detect potential acts of misconduct.

Today’s organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. But hiring more workers and increasing workforce expenses isn’t a sustainable option. AI offers a solution – and that’s where Verint comes in. We empower brands with groundbreaking AI via our next-gen open platform. The first of its kind, Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX. It’s all possible with CX automation.