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SUE WHEATCROFT
Who is SUE WHEATCROFT?

This course provides the skills to be able to react calmly and positively with difficult customers by looking at the causes of the difficult behaviour and the tools to diffuse it. Delegates will learn how to engage their professional brain and adapt their service styles appropriately rather than tak...See more

Industry & Specialities
Management Consulting
Countries of Operation
Australia

Headquarters:

Australia

Company Type:

SME


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